Courage + Khazaka electronic GmbH

FAQ

Elasticity probe

elasticity quadrat

FAQ on the elasticity measurement

The measurement gives an error message ("no valid elasticity measurement")

My probe does no longer work correctly.

When repeating the measurement the results are different.

 

The measurement gives an error message ("no valid elasticity measurement")

In the suction process too much air is sucked in. Repeat the measurement by holding probe flat on the skin (no gap). Leave the probe on the skin during the complete measurement (6 seconds).

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 My probe does no longer work correctly.

The most frequent reason for this is that too much dirt (e.g. sebum from the skin surface etc.) is sticking to the glass prisms. Please clean the probe carefullycuto white cleanwith the supplied brushes according to the instruction manual. The elasticity measurement probe needs regular cleaning. If it is used frequently, we recommend  cleaning it every night before stopping work. In any case let it dry completely before doing the measurement again.

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When repeating the measurement the results are different.

This may have different reasons.

  • The pressure with which the probe is put on the skin plays a very important role. It is of highest importance to always use the same low pressure when putting the probe on the skin (provided by the spring in the probe), The more pressure used the more the skin already slips inside the probe without applying suction.
  • There is also a "fatigue" effect, when the suction is applied repeatedly, the more often it is dragged inside the probe opening the deeper it can be drawn.
  • Another reason is the different structure of the underlying tissue. If the measurement is performed on a bony subsurface the result might be different as on an adjacent spot where the underlying tissue is rather soft.

Please keep in mind that especially with the elasticity measurement skin sebum or products applied to the skin lead to the spoiling of the inside of the probe. The probe needs regular throrough cleaning.

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